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Improve Customer Service With 2-Way SMSIncreased Customer Engagement90% of texts are read within 2 minutes (way more than email)Most get a response within 90 secondsYou get questions answered (almost) instantlyAnd we'll keep your chat history forever -
Reduce Customer ChurnMore contact, less hassleGet immediate feedback to questionsDon't interrupt meetingsNo more phone-tagHappy, informed customers stick around
How It Works
Shoot a text straight to your customer,
get their responses in your chat window
Your team sends texts directly from the web. Any replies arrive automatically, just like a chat. Contacts are shared and all history is kept.
Benefits
There's no more efficient way to connect with busy, mobile customers
In The Cloud
Any team member, any computer. It's so much easier to type out a quick message than fiddle with your phone.
No hard drive crashes, no installing.
Customers don't get team cell numbers.
If you step out for five minutes, replies will wait in your inbox.
Less Competition
Your important message will be read,
because it won't get lost in the noise of email.
We all check our phones when they buzz, right?
Easy to Use
It looks and works like your web email,
so you already know how to use it.
